The website www.crabs.gr is an online store selling products and services via the internet (hereinafter referred to as the COMPANY or online store or website) created and operated by the company under the name Lazaridou Harikliaia (No. MAE) based in Drama and is legally represented, with TIN. 046943044, Δ.Ο.Υ. Drama, e-mail address info@crabs.gr, or telephone line of the online store +30 25210 36741
The following terms and conditions will apply to the use of the online store with the trademark crabs which is located at www.crabs.gr Any user who enters and trades or uses the services of the online store (hereinafter referred to as "for short" "visitor" or "user" or "customer" depending on whether he is limited to visiting the store only or placing an order and purchasing products and services) is considered to consent and unconditionally accepts the following terms expressed herein, without exception. If a user does not agree with these terms, then he must responsibly refrain from visiting, using the website as well as from any transaction or use of the services of the online store.
General terms
The COMPANY reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary. It undertakes the obligation to inform consumers about any change, through the pages of this online store. Contracts through the online store are listed in Greek.
Information provided & Products
The COMPANY is committed to the accuracy, truth and completeness of the information provided in the online store, in terms of the identity of the COMPANY and the transactions provided through the online store. The COMPANY, in the context of good faith, is not responsible and is not bound by electronic data entries made by mistake or inadvertence during the common experience and is entitled to correct them whenever it realizes their existence.
Limitation of Liability
The COMPANY in the context of its transactions from the online store is not responsible and has no obligation to compensate for any damage arising from the cancellation of orders, non-execution or delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but informs based on the observed data about the availability or not of the interested customer and undertakes in case of change of these data, to inform the customers in time about the unavailability in which case has no further responsibility. The online store provides the content (eg information, names, photos, illustrations), products and services available through the website "exactly as they are".
Intellectual property rights
All content in the online store, including badges, badges, images, graphics, photos, drawings, texts, etc. are the intellectual property of the COMPANY and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which the COMPANY has obtained a license for its own exclusive needs and for the operation of the online store. It is forbidden to copy, transfer or create a derivative work based on this content or mislead the public about the actual provider of the online store. Reproduction, re-release, upload, release, release, transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with the prior written consent of the COMPANY or any other copyright holder. The names, images, logos and insignia listed and describing the online store under the trademark www.crabs.gr or the products and services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not in any case provide a license or right to use them by third parties. images, logos and insignia that are listed and describe the online store with the trademark www.crabs.gr or the products and services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant laws on trademarks. Their use in the online store does not in any case provide a license or right to use them by third parties. images, logos and insignia that are listed and describe the online store with the trademark www.crabs.gr or the products and services of the COMPANY or third parties, are assets of the COMPANY or third parties respectively, protected by the relevant laws on trademarks. Their use in the online store does not in any case provide a license or right to use them by third parties.
User Responsibility
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. It is obliged not to use the online store with the trademark www.crabs.gr for: 1). sending, publishing, sending by e-mail or otherwise transmitting any content that is illegal for any reason, causes unlawful infringement and damage to the COMPANY or any third party or violates the confidentiality or confidentiality of information of any person 2). sending, publishing, e-mailing or otherwise transmitting any content that offends users' morals, social values. 3). send, publish, e-mail or otherwise transmit any content for which users are not entitled to transmit in accordance with the law or applicable agreements (such as inside information, property and confidential information acquired or disclosed as part of an employment relationship or covered in confidentiality agreements), 4). posting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind; 5). sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files, or programs designed to interrupt, cause damage, the destruction of the operating equipment of any computer software or hardware, 6). intentional or unintentional breach of applicable law or regulations; 7). harassment of third parties in any way, 8). collect or store personal data about other users.
Limited license
Www.crabs.gr under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents. This license does not constitute a transfer of title to the Website and its components and is subject to the following restrictions: 1). You must keep in all copies of the website and its elements, all copyright and other property rights notes and 2). You may not modify the website and its elements in any way or reproduce or present them publicly, or distribute or otherwise use the website and its elements for any public or commercial purpose,
Links to the website www.crabs.gr
The links that are included in the online store, lead to pages of the store or in some cases lead the user to go from it (online store) to websites of third party providers, companies, etc. These related websites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any such website or any link contained in a related website, or any changes or updates to such websites. The COMPANY is not responsible for internet broadcasts or for any form of transmission received from any linked website. The COMPANY provides these links in its online store, only to facilitate the use of the online store,
Privacy
The COMPANY, created this website with the sole purpose of serving their customers. The website www.crabs.gr is simple and user-friendly and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which are guarded by us.
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of data collection from the website www.crabs.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders or your communication. This website is adapted and governed by the principles of Law 2472/97 as amended by Law 3471/2006 for the Protection of Personal Data.
General
The information provided voluntarily by the users of the mentioned website, is used by www.crabs.gr in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and their orders are executed. The information collected through the website is intended to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with the company. Www.crabs.gr does not distribute to any other organization or partner that is not connected to www.crabs.gr the email addresses, or any other information concerning its users and customers.
Gathering information
Www.crabs.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. The visitors of our website are requested to provide us with their personal data only in case they want to order products, register on our website or send an email to www.crabs.gr.
Use of Information. The COMPANY collects four types of information about users: 1). information that the user gives us when registering as a customer. 2). Information that the user gives us in order to execute his order from www.crabs.gr .3). Information that the user gives us in entries of competitions that take place from time to time. 4). Information that the user gives us for activation of telephony and internet services. 5) Information that the user gives us when connecting through another platform (applications ios, android, Facebook, Google etc.). When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, Credit card details (Only in case of card payment option), the method of payment of the order. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested. Www.crabs.gr makes use of the information you give us during the electronic sending of the form, in order to contact you regarding a) the delivery of the order at your place, b) for confirmation and identification of the customer in any necessary case, c) for new or alternative products offered by www.crabs.gr. d) special offers of www.crabs.gr, receipt of gifts after a lottery. You can choose whether or not you want to receive such communications from www.
Access to Information. Every order processing requires the collection of personal data, for delivery or reservation of an order. Also the use of a credit card, for the debit of which proof documents of identification of a legal holder are required for the first and only time is guaranteed in each case. Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of the COMPANY. The submission of your personal data by you means that you consent to this data being used by the employees of the COMPANY for the reasons mentioned above. Www.crabs. gr requires its employees and the maintainers of its website to provide its customers with the level of security referred to in this Privacy Statement. In no other case can the COMPANY share your personal information with others without your consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or by court order, the collection, use and disclosure of your personal data, which have been collected online without your consent (for example in the case of court decision). In no other case can the COMPANY share your personal information with others without your consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or by court order, the collection, use and disclosure of your personal data, which have been collected online without your consent (for example in the case of court decision). In no other case can the COMPANY share your personal information with others without your consent, unless this is required through legal channels. Please note that under certain conditions permitted or required by law or by court order, the collection, use and disclosure of your personal data, which have been collected online without your consent (for example in the case of court decision).
Our company, in order to be able to provide the best possible quality of services to the consumer, uses the Skroutz Analytics service. Through this service, anonymous usage statistics are published on Skroutz.gr, while the data obtained through this service are covered by the privacy policy of Skroutz.gr, which can be found at https://www.skroutz.gr/privacy.
Cookies
Www.crabs.gr has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as www.crabs.gr to operate smoothly and without technical anomalies, to collect multiple user options, to recognize the frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users' computers or to the files stored on them. We use cookies to provide you with information and to process your orders while each time you exit the site they are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for the website www.crabs.gr to function properly and smoothly.
Correcting, Modifying or Deleting Information
Www.crabs.gr allows its users to correct, change, supplement or delete data and information submitted to www.crabs.gr. If you choose to delete information, www.crabs.gr will act to delete this information from its files immediately. For the protection and safety of the user, www.crabs.gr will try to make sure that the person who makes the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question, contact www.crabs.gr via e-mail at info @ crabs. gr. The change or correction of your personal data can also be done through the registration page of www.crabs.gr.
Secure Transactions
Www.crabs.gr is committed to ensuring the security and integrity of the data it collects about the users of its website. Www.crabs.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by phone or e-mail). These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly. Your connection to it is secure because it uses SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the Server is based on the unique key code, ensuring full communication. The browsers Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, Safari support the SSL protocol and their use is recommended for the connection to the website www.crabs.gr.
Electronic Dispute Resolution Platform
According to Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic consumer dispute resolution with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single platform for the electronic settlement of disputes (ADR platform ) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Periodic Changes
As www.crabs.gr expands, updates and improves its website, and related products and services, it will renew this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time without prior notice to users.
Acceptance of the Privacy Protection Procedures applied by www.crabs.gr If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website that have been announced through it.
Return Policy
The COMPANY supporting e-Commerce gives you the opportunity, through the completeness of the descriptions which it posts on its pages, to enjoy the privilege of direct contact with the products available on your computer screen quickly and easily.
Wanting to highlight the benefits of using the internet in our daily markets, we list below the terms and conditions for the return of defective or non-defective products.
Product Returns due to delivery error
In all cases in which other than the sold goods are delivered, by type or quantity or there is a missing property which has been previously agreed in writing with the COMPANY, the customer returns the products for inspection and ascertainment of the error. In this case, the costs of returning the products to the company as well as the costs of re-shipment to the customer are borne by the COMPANY as long as the return method proposed by the company is observed.
Returns and Compensation Policy
As a member of "Lazaridou Hariklia" you have the opportunity to return the selected products no later than fourteen (14) calendar days from the date of receipt, if you change your mind, the product is not the right size, the choice does not meet your expectations or if the product is incorrect. In case of product return, you must within seven (7) days of receipt of the product, contact "Lazaridou Hariklia" through the "Contact" section of our website and send your request or by phone. After we check the return request we will send you a confirmation E-mail. The product must be returned to "Lazaridou Hariklia" within 7 days of the confirmation E-mail and you will be charged for its immediate return cost.
In any case of return of products, you are obliged to deliver them in the exact same condition in which they were received, intact, in excellent condition, sealed, complete and without any damage and their packaging is the one that normally accompanies the products and in excellent condition. We would ask the products to be in a separate package for their protection during transport to us. In excellent condition should be with the returned products, and all the documents that accompanied the product (eg DAT, Retail, marketing material or any other promotional material, etc.). The refund corresponding to the products you returned, will be completed within 21 working days from the date that "Lazaridou Hariklia" will receive the returned products. The refund can be made either by credit of your bank account or by credit of your credit card. If it is done with credit of your bank account, you must notify it to "Lazaridou Hariklia" in time and in writing.
All transactions you make through www.crabs.gr are governed by International and European law governing matters relating to e-commerce as well as the Law on Consumer Protection (Law 2251/1994) governing matters relating to distance sales.
For more information we are always at your disposal either by phone at +30 25210 36741 or by e-mail at info@crabs.gr.